Shirin Delsooz

My Life Adventures and Thoughts

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How I Met a Customer Service Agent on the Phone… at the Bar

August 21, 2010

I just started university in Montreal and I needed to change my phone number, so I called up my cellphone provider, Telus, thinking it would be a standard phone call. I spoke to the customer service agent and told him how excited I was to get away from Toronto and start a new life in Montreal.

If my memory serves me correctly, the conversation went something like this,

“Yea, I need to change this phone number to area code 514 immediately!”

“Oh really? why?”

“I don’t live in Toronto, nor do I ever intend on to again!”

“Toronto can be lots of fun too!”

“Oh yea? What is it that you exactly do in Toronto?”

And the conversation went on for 10 minutes until the process of getting my phone number changed finished.

A few minutes later, I get my first text. I didn’t even tell anyone my new number. To my surprise, it was the customer service guy texting from his personal number.

“How is your new phone?” he asks.

“It’s great!” I text back.

“Let me know when you are in Toronto.”

And I did.

He invited me out to a bar in the GTA boonies, he said his friend was having a stag party. It took not much convincing for my partner in crime at the time, “L” to come along. She was up for any of my weird adventures, at the time.

We thought it would be funny to really dress up too since it was a stag party!

So we pull up to the driveway excited about the unknown, hoping there would be lots of fun.

There were some surprises though. If there was a Bar Diana franchise in Toronto, this bar would be it. I don’t quite remember the name of the place, but it was Ghetto! I shrugged it off and thought it would just add character to the adventure.

But then a short, chubby man covered with Telus gear was sitting on the bar stool. I think he even wore a Telus hat to cover his bald head.

“Oh my God, is that him?” My friend “L” asks.

Sadly, it was. But I didn’t want to be rude, so I said Hello. We kinda felt weird being the only women there other than the Cougar who was the stag party hostess.

So we left. I never heard from the guy again, and that guy will never hear from me again.

Filed Under: Business, Life Tagged With: meeting a customer service agent, telus

© 2026 Shirin Delsooz